AI is no longer that concept you read about in tech blogs or hear in conferences. It’s here and already changing how businesses operate. But here’s the problem: Most businesses are still stuck on the buzzwords like “AI will change everything.”
Sure. But how?
Let’s break it down. Because if you’re running a business today, or helping one grow, you will need clarity on how to make emerging technologies work.
What’s the Difference Between Agentic AI and Generative AI?
Imagine two employees.
Employee A is brilliant at creating stuff—writing, designing, coding. But you need to give them a clear prompt. You say it, they do it.
Employee B can take a goal, plan how to get there, do the work, tweak the process, and report back. You just tell them what you want—and they figure it out.
That’s Generative AI vs. Agentic AI. Let’s simplify it further.
| Generative AI | Agentic AI |
| It’s the creator. | It’s the doer. |
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Generative AI is like your creative assistant. If you feed it data, it’ll give output. From text & images to code everything is done in seconds. |
Agentic AI is designed to carry out tasks with a degree of autonomy. It can plan, make decisions, and execute steps—often without needing constant human guidance. |
| Examples: Microsoft Copilot (with Power Platform), Google’s Gemini-powered workflows | Examples: Microsoft Copilot (with Power Platform), Google’s Gemini-powered workflows |
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Popular uses: 1. Write content, emails, reports 2. Build social media posts 3. Generate UI designs or website copy 4. Translate documents 5. Create data visualizations |
Popular uses: 1. Automate HR onboarding (end-to-end) 2. Manage IT service workflows 3. Run entire marketing campaigns with minimal supervision 4. Monitor backend systems and take corrective action 5. Analyze business data and trigger responses |
So, What Does this Mean for Your Business?
Most leaders think AI adoption is about choosing the right tool. But a key question that’s often ignored is – what kind of intelligence does your business need right now?
If your team is drowning in content creation, repetitive tasks, and writing-heavy processes—Generative AI can free up hours instantly.
If your operations are slow, decision-making is reactive, and processes are stuck in manual loops—Agentic AI can help accelerate the processes. In fact, the most progressive businesses are blending the two.
What's Next?
Every business doesn’t need to become an AI-first company overnight, but every business should become AI-aware. Because whether you’re in manufacturing or marketing, logistics or legal – there are parts of various operations that can already be enhanced using these technologies. So, before jumping onto any decision, do some brainstorming and analysis to know “where to start” within your organization. Consider the following action steps:
- List the routine tasks that are taking up valuable time across teams
- Find out the processes that are slower
- Analyze where could you benefit from smarter decision-making, faster execution, or higher personalization
Considering AI adoption across your organization? Let’s make it happen together!
